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Merchandiser Associate, Whole Foods Market Northern California
MERCHANDISER ASSOCIATE, Whole Foods Market Northern California
Department: Wholesale
Reports to: Regional Account Manager, California
Classification: Exempt
Direct Reports: None
Pay Scale: $68,640
Location: Hybrid
POSITION SUMMARY
The MERCHANDISER ASSOCIATE maintains the Region by ensuring store operational excellence and maximizing Kiosk Walk-in Purchasability. The Merchandiser associate establishes and develops relationships with our #1 customer, Whole Foods Leadership Team, external partners, and our cross-functional internal teams. The Merchandiser associate generates brand recognition, drives customer engagement and revenue through event marketing execution.
Urban Remedy’s core values of Our Foundation, Accountability, Creativity, Change, Integrity and Empowerment guide our team in representing Urban Remedy to our associates, vendors, customers, and the media. All employees are expected to embrace these core values as part of their daily work-life with Urban Remedy.
To be successful in this role, candidates must demonstrate:
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Strong merchandising and inventory management skills – This is the primary function of the role.
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Willingness and ability to perform daily manual labor in-store – This is not a desk job.
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Capability to drive daily throughout Northern California to service a large territory.
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Responsibility for managing and visiting 40+ retail accounts regularly.
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Excellent interpersonal and communication skills – Must proactively give and receive feedback to strengthen relationships and improve business performance, particularly with Whole Foods Market (WFM) and Urban Remedy (UR).
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Comfort with in-store demos, which are secondary to merchandising responsibilities.
MAJOR RESPONSIBILITIES
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Create an environment where our partners are treated fairly in the spirit of Urban Remedy’s core values.
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Support and Educate Whole Foods stores within key initiatives & strategies to drive sales, efficiency, and maximize profitability.
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Ensure execution of kiosk merchandising, inventory, cleanliness and compliance to the company issued planograms.
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Execute Field visits: 20 per week
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Establish and build positive relationships with WFM Store Operations and Leadership teams & 3rd Party Merchandising teams (i.e. Dirty Hands)
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Add Secondary Merchandising when possible. (WFM HQ will dictate acceptable options/locations for secondary display)
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Provide recurring feedback and sales updates to WFM Store Operations and Leadership teams, 3rd Party Merchandising teams on overall kiosk performance.
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Work with Direct Report, peers and 3rd Party Merchandising Teams to develop best practices, process improvement and other additional projects to increase revenue inside the Tier Process
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Utilize Power BI to assess results and create action plans
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Review each Kiosk’s daily orders
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Communicate feedback and updates to Quality Assurance Team regarding product quality or concern issues.
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Demos: Manage external demo team, or perform demos when required for 14-day Promos (trade shows, etc.)
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Provide Weekly reporting on all main KPIs. (Follow internal standard reporting process.)
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Assume additional responsibilities as assigned.
Position-Specific Skills
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1- 2 years of retail or merchandising and sales experience.
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Strong communication skills; proficient in English in both spoken and written.
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Proficient in Microsoft Office Platforms, Teams.
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Must have a Smartphone to utilize app-based technology.
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Truly believes Food is Healing and has a genuine passion towards the natural/organic food movement.
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Ability to model the Urban Remedy culture in every interaction and relationship with customers.
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An innovative mind that thrives in an environment of change and creativity.
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Food handling and safety knowledge.
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Professional, energetic and positive demeanor.
Leadership Skills
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A strong customer focus and service orientation.
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Authentic and approachable personality that can connect with a diverse range of people.
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A motivated self-starter who can work well both independently and as part of a team.
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Have a high sense integrity, professional courage, and sound judgment.
Technical Skills
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Ability to achieve results working independently.
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Strong prioritizing and time management skills.
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Ability to multi-task in a fast-paced work environment and have fun!
Education/Training
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Bachelor’s degree preferred.
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Food handling and safety certification.
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Experience with organic food/natural products preferred.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
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This position is field based.
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Expected to wear clothing appropriate for the nature of the Company’s business and the type of work performed.
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Position requires long periods of standing and driving.
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Must be able to lift up to 50lbs., 10-12 times per shift.
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This position requires a flexible work schedule including early morning, evenings, weekends and holidays.
EXPECTATIONS & DEVELOPMENT
As an employee of our Urban Remedy team we expect you to be accountable for your actions, to challenge existing processes and to grow both professionally and personally. This means having the willingness to claim 100% ownership for results, both individually and collectively with others and to “think outside of the box” when it comes to processes, policies, and strategies. It also requires seeking out new knowledge and skills and assisting others in growing similarly.
Urban Remedy employees are also expected to exemplify a commitment to Urban Remedy’s sustainability goals as they relate to your role, your department, and personal responsibility for conserving resources such as energy, water and waste.
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