Headquartered in Calgary, Honens is Canada’s international piano competition. The triennial event is among the most prestigious of its kind, awarding Gold, Silver, and Bronze Laureates significant cash prizes and a comprehensive three-year artistic development and career accelerator program. Honens identifies and supports extraordinary young artists and fosters global appreciation for piano music.

Beyond the Competition, the annual Honens Festival and year-round education and community initiatives bring world-class music to Calgary and beyond—accessible, enriching, and engaging experiences for all.

The Box Office & Engagement Coordinator is a full-time, six-month, in-person contract position that supports the Honens team across volunteers, box office, and administrative functions. This role is ideal for someone eager to build a career in the cultural sector and contributes to Honens’ values of excellence, creativity, integrity, and engagement.

Responsibilities

Box Office

• Manages ticketing for the 2025 Honens Festival and 2025 Honens International Piano Competition.


• Coordinates merchandise sales and maintains inventory.


• Ensures excellent customer service as the first point of contact for patrons.


• Monitors and updates box office and ticketing information within Honens’ CRM (Spektrix), with support from the Marketing Manager.


• Accurately handles cash and credit transactions, prepares end-of-day reconciliations, and compiles sales reports in collaboration with the Controller & Administration Manager.


• Ensures accurate ticketing information, seating capacities, and event setup in collaboration with the full Honens Team.


• Maintains office supplies and equipment.

Volunteers

• Executes annual plan for volunteer requirements.


• Coordinates and leads the Honens volunteer force of approximately 100 volunteers, with assistance from two support staff members and Volunteer Co-Chairs.


• Directs the work of the Volunteer Co-Chairs and specific Committee Chair(s).


• Maintains good relationships with volunteers ensuring they are assigned, nurtured, and rewarded appropriately.


• Champions the use of the Better Impact software, including encouraging and assisting volunteers who need help.


• Solicits new volunteers, with assistance from Volunteer Co-Chairs.


• Runs volunteer orientation and training sessions.

Social Media

• Works with the Marketing and Communications Managers to implement the social media strategy and content calendar.


• Develops and publishes creative content for social media platforms.


• Analyzes social media trends to inform future strategy and optimize engagement.

Administration

• Responds to audience inquiries by phone, email, and in person.


• Supports the full Honens Team with administrative tasks as needed.


• Performs other duties as required.

Qualifications

• A university degree, college diploma, or equivalent experience.


• Basic understanding of event ticketing; experience with Spektrix or similar CRM an asset.


• Proficient in Microsoft Office in an Apple environment.


• Strong organizational and problem-solving skills.


• Exceptional interpersonal and communication skills (verbal and written).


• Ability to manage multiple projects and take initiative.


• Knowledge and interest in the performing arts and/or classical music is an asset.


• Team-oriented, with a commitment to excellence and collaboration.


• Must be available to work flexible hours, including evenings and weekends, during the Festival and Competition.

Key Dates

2025 Honens Festival
5 to 7 September 2025

2025 Honens International Piano Competition
14 to 25 October 2025