Director of Logistics
We are interested in what makes you uncommon.
Hiring people with different voices, different experiences, and different perspectives has expanded our thinking, enriched our culture, and made us a better company.
Do you have something unique to offer us?
We’re looking for a Director of Logistics to work in our offices in Portland, Oregon.
Please read this ad thoroughly, and please note:
We do not accept resumes without the accompaniment of a cover letter.
We want to get to know you a bit, so help us out!
A Little About Us:
Fully makes and sells office furniture that is beautiful, well-built, and designed to create a healthy, supportive workplace where everyone can feel and do their best. It’s our mission to help people find balance through movement and connection, and we embody that in how we work. We’re proud to be a unique and diverse team; a quirky collection of creatives, nerds, yogis, dancers, foodies, climbers, cyclists, and movement fanatics. We’re committed to cultivating an environment where our team members can come as they are.
Our employee culture is built on compassion, respect, and the principles of diversity, equity, and inclusion. We believe that honoring each individual’s talents, gifts, and voice not only makes us a stronger team but enriches the wider world. While we acknowledge that this is a process of ongoing learning, we recognize that we as a company are charged with the important work of continuously developing and adopting tangible and sustainable practices that are rooted in our values of compassion, integrity, and collaboration.
We hire people we believe in and who are equally passionate about engaging in a progressive and active workplace. We are constantly moving, learning, and evolving both personally and professionally.
Ultimately, we believe life is too short not to love where you work.
A Little About You:
You understand that shipping products isn’t just moving goods from point a, to point b, to point c, but is changing people’s lives for the better, and you want to make that experience as seamless and enjoyable as possible. You love being part of a team and leading them toward greatness. You seek opportunities for your team to contribute to the big picture, and you enjoy helping them feel appreciated for their role. You love seeking opportunities to add value through simplicity, negotiation, and innovation. You embrace the challenges that present themselves to you with a professional, confident, collaborative approach. You understand that business is not just about the bottom line - and that you don’t have to sacrifice the bottom line to benefit your community, employees, and the environment.
We understand that it is likely that the description of the ideal candidates may discourage a perfect candidate who brings strengths of their own to the position. We value everyone’s unique experiences and realize that a candidate with a very strong background in one area can learn another area, with a demonstrated ability to learn quickly and proactively. If you think that you have what it takes to do the job, please apply, and let’s discuss your combination of approach, experience, and educational background that makes you right for the job.
The Director of Logistics is accountable for international and US domestic fulfillment logistics planning and execution activities in coordination with Supply Chain and other supporting departments, as well as carriers and vendors.
This role directs a large team located across 2-3 warehouses and third-party logistics providers. Warehouse processes include inbound logistics, receiving, storage, fulfillment, customer delivery, reverse logistics, and returns processing.
This position also helps to ensure compliance to trade laws/regulations and is accountable for implementing optimal warehouse configurations, layouts, inventory stocking, and warehouse location strategies to drive operating efficiency and on-time performance.
Essential Duties and Responsibilities:
Strategically plan and oversee inbound logistics, receiving, storage, fulfillment, customer delivery, reverse logistics, and returns processing, and drive improvements to achieve scale.
Drive expense optimization and productivity improvements across the fulfillment and delivery processes. Responsible for strategic planning and forecasting of needs in order to meet company-wide customer experience goals.
Address growth needs proactively by determining needs for expansion, including workforce planning and real estate needs.
Manage all fulfillment operations including, but not limited to, management communications, staff balancing and work assignments, work scheduling and processing.
Supervise, coach, and train warehouse managers, including providing ongoing support and assistance in personnel management.
In partnership with Supply Chain, ensure effective collaboration with drop-ship vendors and appropriate inventory is available to meet or exceed order fulfillment objectives.
Keep track of quality, quantity, stock levels, delivery times, transport costs, and efficiency.
Review and analyze budgets, expenditures, and operations.
Maintain metrics and analyze data to assess performance and implement improvements.
Ensure compliance with applicable laws and regulations and safety compliance at all locations.
Bachelor’s Degree in business, supply chain/logistics management
10 years of progressive responsibilities in warehouse operations, fulfillment, and reverse logistics processes
5 years of leadership and management experience, including managing personnel, with proven team building and leadership experience
Experience in implementation and optimization of business software like warehouse/fulfillment management systems and ERP
Technical proficiency in cloud-based software. Preference given to those with experience in Google Apps suite and Netsuite ERP
Experience with International trade terms and documents
Process improvement and change management experience
Additional Skills and Qualifications:
Clear communication in both oral and written form
Strong project management skills with the ability to supervise multiple projects, and to collaborate cross-departmentally
Skillful negotiation with an eye toward building long term relationships with valued business partners
Detail-oriented attention toward inventory control processes, safety concerns, and optimal warehouse layouts
Ability to benchmark complicated carrier contracts
Strong ability to rank priorities and ensure pressing details are addressed
Reports to: President
Hours: Monday through Friday, 8:30am - 5:00pm, 40 hours per week.
Salaried full time. We evaluate our compensation offerings according to market medians and internal pay equity.
The salary range starts at $96,000 per year with the range increasing DOE.
Fully provides a generous package of employee benefits including Medical, Dental, Vision, HSA and FSA offerings, Short Term Disability, Long Term Disability, Basic Life Insurances, and options for employee purchase of expanded and optional coverages. We also offer a 401(k) plan, 15 days of Vacation, 5 days of sick leave, 20 days for parental leave, and 10 days for volunteering.
Additional perks include monthly wellness stipends, and weekly personal training and yoga sessions. Once we are able to return to our dog-friendly office located in SE Portland, we will offer an alternative commuter stipend, weekly team lunch, a kitchen stocked with snacks, kombucha on tap, bottomless Nossa Familia coffee, and a fantastic work environment with the best and brightest coworkers around!
How To Apply:
If you are buzzing with excitement that you might be our new Director of Logistics and you have the skills and experience to back it up, kindly send your resume and cover letter. Please include in your cover letter what equity, diversity, and inclusion mean to you. EDI is a core value here at Fully, and we want to make sure you stayed with us right to the very end.
Please: No recruiters, emails, phone calls, or drop-ins, please.
You are applying for:
Director of Logistics